How do I top up TelOne voice? There are a few options one can use to top their TelOne voice bundles.

You can simply log in to your profile on the TelOne portal. As an existing TelOne customer you use your username and password associated with your account. Once you are inside your profile you can see your balance and you can complete some actions for your account. 

Find the option to top up your account. Specify the bundle and then choose your payment option. You will get an SMS once your top-up is successful.

You could use the Techzim platform by following this link  where you can fill in the blanks by providing the relevant information. 

Firstly you enter the TelOne account number that you intend to recharge. Proceed to select the voice package that you want. After that, you must type in your WhatsApp number. Enter your EcoCash number then tap on the “buy” option. 

You must check your Ecocash phone to confirm the transaction by entering the PIN. As soon as you confirm the package you paid for is immediately sent to your account.

How do I buy a TelOne prepaid voucher?

You can easily buy your prepaid voucher using the payment app. You simply type in in your browser. You then follow the prompts to buy your voucher. There is also an option to buy using the Paynow WhatsApp chatbot. 

You can save the number +263 864 4429 100 on your device. You then send a WhatsApp message typed “airtime”. You will receive options then you simply select the option that is relevant to you.

How do I recharge my TelOne ADSL?

Go to Once on the site select the option that says “top-up account”. Enter your telephone number as the username and the voucher pin. You must then click on top-up. Confirm your account details once you are prompted then go forward to recharge.

What is TelOne voice on net?

This is simply TelOne’s landline telephone service. This service is open to individuals and businesses alike. TelOne has the largest landline network in Zimbabwe. The company is owned 100% by the government of Zimbabwe. 

What is the difference between VoIP and internet telephony?

The two sound like they are almost the same thing, but they have a small difference. VoIP uses an internet protocol popularly known as voice over internet protocol. This technology uses the digital side of telecommunications. However, when we speak about telephony we refer to the traditional landlines that use fixed-line infrastructure.  

Does TelOne have fibre?

TelOne is one of Zimbabwe’s largest internet access providers and internet service providers. TelOne offers fibre optic WiFi packages to their customers in areas they have coverage. There are options for capped packages and uncapped packages.

If you are on a capped package you have an option to roll over your data if you max it out in the first thirty days. You have another 30-day window to max out your rolled over data.